The Sticky Buy Now Button bar isn't appearing
The most common causes of the Sticky Buy Now Button bar not appearing are:
- The shop theme has a fixed vertical menu on the left or the right side of the page: Sticky Buy Now Button is not compatible with themes that have this type of menu.
- Sticky Buy Now Button is unable to locate the add to cart button on your product pages.
If you do not have HTML / CSS experience, please contact support for assistance.
If you do have HTML / CSS experience, please try updating the Buy Button Selector field as follows:
- Visit a product page in the Chrome browser
- Right-click on your add to cart button and select Inspect Element
- Copy the class name or ID of your add to cart button
- Open the Sticky Buy Now Button app
- Click on Advanced Settings then paste the class name or ID of your add to cart button in to the Buy Button Selector field
- Save your changes
- Confirm the Sticky Buy Now Button bar is appearing. If it's not, please contact support for assistance.